Scheduling Solutions for Interpreter Services

Fluency Inc., located in Carmichael, California is the leader in the field of Internet interpreter scheduling and management solutions for language service providers. Fluency licenses the Internet Interpreter Scheduling System (I2S2) as Software as a Service (SaaS). Harnessing the range of I2S2 features, language service managers are empowered with efficient, reliable, secure, and cost-effective tools to track, manage, and deploy Interpreters from anywhere with an Internet connection, computer, tablet pc, or smart phone.

I2S2 Feature Highlights

  • Schedule and manage interpreting services for different industries, e.g. medical, legal, educational, etc.
  • Scheduling tools to maximize interpreter assignment efficiency, e.g. by mileage proximity, real time availability, continuity of care, etc.
  • Automatic e-mail notifications to administrator, requester, and interpreter
  • Generate prepackaged appointment, financial, demand, fulfillment, and cancellation reports, or create your own; exportable to PDF or Excel
  • Process payroll and invoices
  • Export billing information to QuickBooks
  • Requesters of interpreting services can log-in, request, and edit appointments 24/7/365
  • Requesters can check status of appointment assignment 24/7/365
  • Optional Windows mobile application for interpreters to receive electronic signature verification of appointment completion
  • Interpreters access and change profile info, availability, accept or reject appointments 24/7/365

PSA

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