Testimonials

What Our Customers are Saying...

Connecticut-based Language Service Provider

"Fluency will definitely do the trick for you! We have been using it for a little over 1 year. We utilize every aspect of Fluency, from our end, we manage over 1000 assignments per month and have over 200 interpreters in our database. At this time, only about 20-30 of them are actually logging in themselves and taking assignments. We are moving more and more interpreters over to the system every day. The interpreters that we have using the system absolutely love it because it is so easy to use. At this point, we are working on getting more of the interpreters on board before we release it to all of our clients, but we do have 4 clients logging in, scheduling and managing their own accounts and as soon as they saw it in action, were shocked at the ease of use and that there was actually something out there on the market to assist them in managing interpreting assignments. We use QuickBooks for our accounting system and are reaping the benefits of the integration that makes our billing process automated. Before we were spending about 35 hours/month just billing our interpreting department out, now we spend 30 minutes/week and it's done, even with an ever increasing workload. It's great, and it's also the only option out there for the most efficient way to manage the scheduling of interpreters”.

Indiana-based Language Service Provider

“I am very impressed with the professionalism of the I2S2. The system is easy to use. It meets and may even exceed my expectations. Even with smaller volumes of appointments, it has been very helpful. It has improved my agency’s efficiency, especially with the courts. We used to have to send a confirmation for every appointment...now our customers can receive automatic notifications.”