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Interpreter Scheduling Overview
The Internet Interpreting Scheduling System is
Fluency's proprietary, web-based scheduling system that accepts direct
Interpreter scheduling over the Internet. The system works in the same way as
booking an airline reservation or a rental car. The system is designed to
automate every possible business function associated with professional delivery
of face-to-face interpreting services.
- Each, authorized requester of interpreting services
is provided a unique username and password. They can input, edit and cancel
interpreting assignments directly into a secure, HIPAA-compliant database,
24/7/365
- Interpreters retrieve these assignments on the
Internet, accessing the website using their own username and password, and they
can accept and reject appointments 24/7/365, and manage every aspect of their
work with management (time off requests, income reports, no-go areas).
- Managers of interpreting services can assign
appointments, input, add, edit or cancel appointments as needed, receive
real-time reports of where every Interpreter is currently located or scheduled
to be located, allow or discontinue Internet access to any user in the
community, generate global usage reports, and manage all financial and audit
functions of the system 24/7/365 from anywhere they have an Internet
connection
- The Internet Interpreter Scheduling System is
licensed as a software as a service (Saas) application. Fluency hosts all data
utilizing state-of-the-art secure servers. Updates and upgrades, data storage,
remote back-up, and system security are included in the monthly subscription
fee charged to our licensees.
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