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Interpreter Scheduling System Overview
The Internet Interpreting Scheduling System is
Fluency's proprietary, web-based scheduling system that accepts direct
Interpreter scheduling over the Internet. The system works in the same way as
booking an airline reservation or a rental car. The system is designed to
automate every possible business function associated with professional delivery
of face-to-face, or On Site Interpreting (OSI) services.
- Each, authorized requester of interpreting services
is provided a unique username and password. They can input, edit and cancel
interpreting assignments directly into a secure, HIPAA-compliant database,
24/7/365
- Interpreters who work on site for customers requiring language assistance,
retrieve these assignments on the Internet, accessing the website using their
own username and password, where they can accept and reject appointments 24/7/365.
Interpreters can even use their smart phone, or tablet computers to retrieve
their appointments.
- Serving as a virtual back office, the Internet Interpreter Scheduling System
allows interpreters to manage every aspect of their work with language service
coordinators. Everything from time sheets, encounter forms, pay reports and
interpreter travel time and mileage is captured for reports as well as direct
export to billing. With Fluency’s scheduler/interpreter back office, you no
longer have to agonize and waste precious time manually invoicing every assignment.
- Interpreter service departments and agencies can assign appointments,
input, add, edit or cancel on-site requests for interpreters as needed,
receive real-time reports of where every Interpreter is currently located or
scheduled to be located, allow or discontinue Internet access to any user in
the community, generate global usage reports, and manage all financial and audit
functions of the system 24/7/365 from anywhere with an Internet connection!
- The Internet Interpreter Scheduling System is licensed as a software as a service (SaaS)
application. Fluency hosts all data utilizing state-of-the-art secure servers via
our secure https://www.gofluently.com/ website.
- Updates and upgrades, data storage, remote back-up, and system security are
included in the low monthly subscription fee charged to our licensees.
Find out how language access managers across the country are harnessing the power
and convenience of the Internet for their online interpreter management and scheduling.
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