Internet Interpreting Scheduling System

For Individual Interpreters

Contract and Staff interpreters can perform the following functions with the Internet Interpreter Scheduling System:

• At login Interpreters view their dashboard and clearly identify what requires their immediate attention.
  
  
• Choose appointments they wish to cover from the “Piranha Pool” of uncovered appointments awaiting an interpreter assignment
  
  
• Accept or decline appointments awaiting their review in their Private folder
  
  
• Print out hard copies of Appointment Verification Receipts to take to the appointment
  
  
• Receive pre-loaded specific walking directions to appointment venues, along with pre-appointment instructions if required (i.e. “check in with Mary Smith, at Window A, patient will be in the NICU”)
  
  
• Decline or accept appointments reserved especially for them as part of follow-up protocols
  
  
• Communicate days-off vacation / personal time requests, so schedulers can receive interpreter availabilities in real-time – auto lockout feature prevents scheduling interpreters who have requested time-off in the system.
  
  
• Scan appointment receipts into the database and enter other pertinent “Time Finish” data
  
  
• Run income reports from completed assignments pending payment – Interpreters see what they will be paid for every appointment as part of the “Time Finish” operation
  
  
• Built-in capability for Home Health requests – off-campus appointments with medical staff
  
  
• Create “No-Go” areas where the interpreter does not wish to travel to for assignments
  
  
• View evaluations received from Requesters vetted by Interpreter Services staff
  
  
• View Upcoming announcements about trainings, meetings and events of interest to the interpreter pool.