Training and Support how and when you need it.
Fluency, Inc. provides unlimited training and support during the Set-Up & Training Phase to help you master every aspect of the Internet Interpreter Scheduling System (I2S2). We personally help you set up your pay and bill rates, brand your appointment vouchers, as well as brand your I2S2 URL. We also watch and help you while you export your first real batch of invoices to QuickBooks or Excel files. Also included in the Set-Up & Training is unlimited support during the first month to get you going, and going strong. We have a staff of human beings who show up every day at work in Carmichael, California, to help you personally understand the feature-rich environment of our Internet scheduling and data management solution for face-to-face interpreting operations.
The foundation of Fluency, Inc. is that we are not only interpreter scheduling system providers but also interpreters and agency managers. This is all we do every day, 24/7/365 and it is our only job. We profoundly understand the business needs of on-site language service providers and all the intricacies of managing interpreters, producing reports, billing, invoicing and large scale fulfillment of scheduling orders.